In September 2004 founders Amy and Alan O’Hara opened their first When The
Shoe Fits store in Vancouver, Washington. Having spent their entire careers in
the footwear industry, they came to realize there was nowhere to go in their local
community to get expert shoe-fitting services... a place where pedorthic
techniques were being used to modify high quality, fashionable footwear to suit
the lifestyles and needs of active women and men.
Amy’s long history in the industry and her business-planning skills as sales
manager, brought together the experience, skills and passions that led to the
creation of what today is a unique group of four full-service men's and women's
shoe stores and pedorthic centers, the family-owned business of When the Shoe Fits.
At When the Shoe Fits, we use pedorthics -
the design, manufacture, modification and fit
of footwear and orthotics - to work with our
customers to go beyond style and quality to
help alleviate discomfort they may have and
to solve their unique foot problems. It’s
amazing how much better a shoe can feel
when its insert has been modified to
accommodate the needs of a particular foot.
That's why our staff has been extensively trained in fitting shoes and addressing
the specific requirements of particular foot problems.
With Certified Pedorthists on staff and each of our stores being ABC accredited
facilities, we also have the ability to work with your doctors and provide custom foot
orthotics according to their prescriptions, making your purchase eligible as a
legitimate medical expense.
We feature a broad selection of high-quality comfort footwear from many of the
world’s premium comfort brands. We also specialize in providing professional
shoe-fitting and foot care services, which can include custom and over-the-counter
shoe inserts, as well as pedorthic services including the use of foot scanning
technology. Our forte is making your shoes work for you.
We are proud to say our goal is simply this... we want to be the best place in the
entire Portland and Southwest Washington area for true professional shoe fitting.
We’re committed to the proper pedorthic training of our staff to ensure they can fill
any needs you have for your feet. And we do this with the belief that you shouldn’t
have to sacrifice style to achieve comfort.
Come get your next pair of shoes from us. All of our locations have a clean and
upscale retail environment, and we promise the medical community we will care
for and educate any of their referrals in a responsible and professional manner.